Privacy policy
Last updated: September 2, 2026
This Privacy Policy explains how DUDS DIVE LLC, operating as DUDS DIVE, collects, uses and discloses personal information when you visit dudsdive.com, place an order or contact us.
1. Information We Collect
Contact and account information, such as your name, email address, telephone number, billing address and shipping address.
Order and transaction information, including products purchased, payment status, returns and customer-service history. Complete payment-card details are handled by payment providers and are not stored by us.
Device and usage information, including IP address, browser type, device identifiers, pages viewed, referring URLs and interactions with the website.
Communications and information you choose to provide when contacting us, submitting a form or joining our email list.
2. How We Use Information
Process payments, fulfill orders and provide delivery and return services.
Communicate order status, respond to questions and provide customer support.
Operate, secure, troubleshoot and improve our website and services.
Detect and prevent fraud, misuse and security incidents.
Comply with legal obligations and enforce our policies.
Send marketing emails when you have consented or when otherwise permitted by law.
3. Marketing Choices
Email marketing is enabled. You may unsubscribe at any time by using the unsubscribe link in a marketing email or contacting support@dudsdive.com. We do not use SMS marketing. Transactional messages about orders, security or customer service are not marketing messages.
4. Analytics and Advertising
We use Shopify Analytics, Google Analytics and Google Ads to understand website use, measure advertising and show or evaluate relevant advertising. These services may use cookies or similar technologies and may receive device, usage and interaction data. Depending on applicable law, some advertising disclosures may be considered “sharing” for targeted advertising. We do not sell personal information for money.
5. Cookies and Similar Technologies
We use essential, functional, analytics and advertising cookies as described in our Cookie Policy. Where required, non-essential cookies are used only after consent. You can manage available choices through our cookie banner or browser settings. We honor legally required opt-out signals, such as Global Privacy Control, where applicable.
6. How We Disclose Information
We may disclose personal information to Shopify, payment processors, fulfillment and delivery providers, analytics and advertising providers, professional advisers, fraud-prevention vendors and other service providers that help operate the store. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing or business transfer.
7. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, accounting, fraud prevention, dispute resolution and legal compliance. Retention periods vary according to the type of information and applicable requirements.
8. Security
We use reasonable administrative, technical and organizational safeguards. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
9. Your Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion or portability of personal information; to limit or object to certain processing; and to opt out of targeted advertising or certain sharing. You may submit a request at support@dudsdive.com. We may need to verify your identity. You may also use an authorized agent where permitted by law, and you will not be discriminated against for exercising applicable rights.
10. Children and Minimum Age
The store is intended for customers who are at least 18 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
11. U.S. Processing and Visitors Outside the United States
The store is operated from the United States. If you access it from another country, your information may be processed in the United States or other countries where our service providers operate, subject to applicable safeguards.
12. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical or operational changes. The revised page will display a new “Last updated” date.
13. Contact
DUDS DIVE LLC
407 S 6th St, Clinton, MO 64735-2227, United States
Email: support@dudsdive.com
Phone: +1 503-936-8532