Last updated: September 2, 2026
These Terms of Sale apply to purchases made from DUDS DIVE through dudsdive.com. The seller is DUDS DIVE LLC.
1. Product Information
The product page identifies the item offered, including title, description, price, color, available size and other relevant attributes. Review this information and the size guide before ordering. Product colors may appear slightly different depending on screen settings.
2. Prices and Payment
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and the final order total are displayed before payment. We accept only the payment methods shown at checkout. Payment must be authorized before the order is processed.
3. Order Confirmation and Acceptance
An automated order confirmation acknowledges receipt but does not prevent cancellation for payment failure, suspected fraud, inventory error, pricing error, shipping restriction or another legitimate reason. If we cancel a paid order, the amount charged will be refunded.
4. Processing and Delivery
The business-day cutoff is 2:00 p.m. ET. Processing normally takes 1–2 business days and transit normally takes 3–5 business days, for total estimated delivery of 4–7 business days. Weekends and U.S. public holidays are not processing days. Standard shipping is free within the United States.
5. Cancellations and Changes
Cancellation, address correction or order modification may be requested only before shipment by contacting support@dudsdive.com. A request is not guaranteed after fulfillment work begins. Orders already dispatched cannot be changed and must use the return process.
6. Returns and Exchanges
Returns may be requested within 30 calendar days after delivery. Once authorized, merchandise must be sent within 14 calendar days using the instructions and prepaid label provided. Original packaging is not required, reasonable inspection is allowed, no restocking fee is charged, and authorized return and exchange shipping is paid by the merchant.
7. Refunds
Approved refunds are processed to the original payment method within 5 business days after the returned item is inspected. A bank or payment provider may require an additional 3–10 business days to post the refund.
8. Delivery Problems
Damage, missing items or incorrect items must be reported within 7 calendar days after delivery. We may request order information and photographs to evaluate the issue.
9. Gift Cards and Product Exclusions
Gift cards are not returnable or refundable except where required by law. We do not sell customized products and do not designate merchandise as final sale.
10. Governing Law and Mandatory Rights
These Terms of Sale are governed by Missouri law, except where mandatory consumer law provides otherwise. Nothing in these terms limits rights that cannot legally be waived.
11. Contact
DUDS DIVE LLC
407 S 6th St, Clinton, MO 64735-2227, United States
Email: support@dudsdive.com
Phone: +1 503-936-8532